HOW DO I RETURN AN ITEM?

Please login previously to your wizikorea.com account to email a return request to Contact. Items must be in perfect condition.

HOW LONG DO I HAVE TO RETURN AN ITEM?

Returns can be made within 7 days from date of receipt of goods.

DO I HAVE TO PAY ANYTHING TO RETURN MY ITEMS?

Returns for wrong size, color and defective or different item are free of charge.

HOW WILL I RECEIVE MY REFUND?

Once the return has been approved, you will receive your refund via the same means used to make your purchase.

WHEN WILL I RECEIVE MY REFUND?

Once the return has been approved (the items have to be in perfect condition and internal labels must be intact) you will receive a confirmation email indicating that the refund will be paid into your account within a few days. Remember that payments to your credit card always depend on your bank/building society.

WHAT SHOULD I DO IF THE REFUND AMOUNT IS INCORRECT?

Contact our customer service, and we will solve the problem as quickly as possible

wizikorea.com reserves the right to reject returns sent or communicated beyond the return period limit, or items which are not in the same condition in which they were received.

CAN I EXCHANGE MY PRODUCTS?

If you wish to exchange an item, you have to return the item and make a new purchase online. You will need to pay the shipping costs for your return when you mail your package.

HOW LONG DO I HAVE TO MAKE AN EXCHANGE?

Exchanges must be made within 7 days from the date of receipt of goods.